A government department operating across divisions, districts, and upazilas struggled with inconsistent internet availability. Remote offices faced frequent outages, making it difficult to run national-level registration services, citizen-facing portals, and internal communication systems.
Axentec Connectivity Solutions deployed a hybrid connectivity architecture:
- Robi Secure Connect: For secure point-to-point M2M connections between field offices and HQ
- Starlink for Business: For remote & border locations unreachable by fiber
- Robi WiFi (FWA): For mid-tier offices requiring quick deployment
- Centralized Monitoring Dashboard: Real-time uptime, bandwidth usage, site health, and incident alerts
Challenges included:
- Unreliable broadband in rural & border regions
- Lack of redundancy for critical service centers
- Slow and unstable VPN for accessing central systems
- Delayed citizen data sync due to network drops
- Difficulty monitoring uptime of remote branches
Results Achieved:
- Achieved 99.7% uptime across 400+ locations
- Citizen services stabilized due to uninterrupted system access
- Reduced field office downtime by 60%
- Enabled faster data sync and improved record accuracy
- Strengthened national service delivery reliability
