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A private hospital encountered repeated delays in billing, lab processing, EMR routing, and pharmacy management. Manual handovers and disconnected systems affected both patient experience and operational throughput.
By adopting Axentec HMS, the hospital integrated EMR, billing, pharmacy, laboratory, imaging, HR, and admin functions. Automated workflows reduced errors, improved service delivery times, and provided real-time insights into operations. Patient satisfaction improved significantly due to faster turnaround times and a more organized clinical workflow.