Enabling Always-On Connectivity for Government Field Offices

A government department operating across divisions, districts, and upazilas struggled with inconsistent internet availability. Remote offices faced frequent outages, making it difficult to run national-level registration services, citizen-facing portals, and internal communication systems.

Challenges included:

• Unreliable broadband in rural & border regions
• Lack of redundancy for critical service centers
• Slow and unstable VPN for accessing central systems
• Delayed citizen data sync due to network drops
• Difficulty monitoring uptime of remote branches

Axentec Connectivity Solutions deployed a hybrid connectivity architecture:

• Robi Secure Connect: For secure point-to-point M2M connections between field offices and HQ
• Starlink for Business: For remote & border locations unreachable by fiber
• Robi WiFi (FWA): For mid-tier offices requiring quick deployment
• Centralized Monitoring Dashboard: Real-time uptime, bandwidth usage, site health, and incident alerts